Sunrise Office Systems

Las Vegas Printer Repair

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How to Solve Common Printer Error Codes

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Printer Giving You Error Codes? Here’s What to Do

Error codes are your printer’s way of telling you what went wrong. Most printer error codes are easy to troubleshoot, and the rest can be solved by a printer repair service. Keep reading for solutions to the most common printer malfunctions.

Jammed Paper, Low Ink, and Other Common Printer Error Codes

One of the most common error codes is 13, or “Paper Jam.” Open the tray and re-align your stack of paper. If you see a jammed piece of paper, gently pull it out before you try again.

Error number 16 refers to low toner. Your cartridge might be out of ink. Try taking out the cartridge and shaking it around to jostle leftover ink back into place.

Error code 14 means that your printer doesn’t have an ink cartridge or doesn’t recognize the cartridge you’ve installed. Check to see if you’ve removed the security tape and installed the cartridge correctly.

Finally, errors 20, 21, 24, and 25 all refer to your printer’s memory capacity. You may have sent your printer a job that was too large, or you could have sent too many jobs at once. Clear out your printer’s memory and make the document smaller before you try again.

Turn It Off and On Again

A surprising number of printer malfunctions can be solved by simply rebooting the machine. Most models can be turned off by holding down the power button. If that doesn’t work, you can always unplug your printer, wait a few minutes, and plug it back in again.

This simple troubleshooting method should fix software-related issues. It can also solve one-time problems related to the cooling fans or internal motors.

When to Contact a Printer Repair Service

Although basic printer troubleshooting can solve most error codes, there are some problems that only a professional can fix. If you keep seeing the same error code over and over again, you should call a company that provides printer services in Las Vegas. Write down your printer error code before you call and follow their instructions to resolve the issue.

Does It Matter What Type of Paper You Use in Your Printer?

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It Matters What Type of Printer Paper You Use

When you head to the printer, you probably don’t think much about the paper that comes out. It all looks white. It all must be the same too, right? In fact, there are many types of printer paper. Some work better for certain types of office printers and copiers. Paper also comes in different sizes, weights, and finishes.

Choose the Right Paper for Your Printer

The first thing you need to decide is what type of printer you have. If you have a home computer or work in a very small office, you might use an inkjet printer. For these, inkjet paper is best because it absorbs ink well. A laser printer is more common in larger offices. For these, laser paper works best.

Choose the Right Size and Finish

In Las Vegas, the paper sizes most businesses use are letter, legal, and tabloid. There are also sizes for envelopes and special print jobs.

There are also different finishes. Matte is popular because it is good for everyday printing. Glossy is ideal when you want pictures to stand out, like a cover page.

Find a Printing Partner

Whether you run a large or small office, handling all the printing jobs can be confusing and time-consuming. There are cartridges, paper, and parts to order. You never know when the copier may break down. Managed print services in Las Vegas can take care of all your printer and copier needs. They will help you decide what’s right for your business, order supplies, and make repairs.

The Future of Remote Copier Repair

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How Is Remote Copier Repair Possible?

The options when it comes to copy machine repair Las Vegas businesses have available to them are no longer limited to on-site service. Smart technologies are often associated with home lighting and voice assistants but extend to our business machines. They can connect to the cloud, allow remote access, provide feedback and much more. Let us consider how remote maintenance and repairs are possible already as well as what will be possible in the near future.

Self-Diagnostics

Among the most powerful aspects of modern systems is their ability to monitor themselves and then push notifications when something is outside expected parameters. Being able to push the data means that constant remote monitoring is not required. The system can detect and alert in real-time, and in cases where this is a calibration issue, recalibration can occur in a remote and even automated manner.

Redundancies

While redundancies do not eliminate the need for an on-site repair visit, they do avoid downtime in the moment and allow the repair to be scheduled at the most convenient and efficient time. A redundant memory module is a prevalent example, but state-of-the-art machines even have mechanical redundancies. Often, such redundancies can come online automatically, and then, a manned or automated remote process can ensure everything is working within expected parameters.

Remote and Automated Maintenance

Automated maintenance is already a reality, and while it does not eliminate the need for traditional maintenance, it does extend the time period between tune-ups. Likewise, remote maintenance is becoming more of a reality. Cameras can provide technicians visual information, and business machines will feature robotics that can be controlled off-site in order to make physical adjustments.

Preventative Replacements

The latest copier technologies are able to evaluate wear and tear and estimate failure for parts that will inevitably fail. Such systems can even order the part without manual interaction and coordinate the service with the arrival of the shipment. All of these options not only ensure greater uptime but reduce costs associated with maintaining these machines.

Managed Print Services for Small Businesses

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Are Managed Print Services Worth It for Small Businesses?

Printing and copying are tasks that most businesses must do—even the smallest ones. There are many printer services in Las Vegas available to these organizations. Such services are often managed, which means that the provider takes an active role in projecting usage, distributing overhead, calculating costs, lowering expenses and so forth. Services like these are not just for large companies, and many small businesses are benefiting from them as well.

Managed Print Services: The Assessment

MPS often begins with a comprehensive assessment. As a small business owner, you will get an insightful look at your equipment, software, volume and expenses. Many SBOs mistakenly think that their volume is too low to benefit. This is rarely the case because MPS providers that specialize in small businesses are able to combine the buying power of clientele in order to benefit them all.

Selecting and Maintaining the Equipment

Small businesses also benefit because the provider can choose the hardware and software, configure it, maintain it and perform as-needed repairs. If you opt to lease, the equipment is included with the service, which means you will know your monthly financial obligation, and there will never be surprises.

Automated Replenishing

MPS alleviates many mundane tasks associated with maintaining an office. Your provider can deliver toner, paper and other supplies automatically. In fact, since your provider monitors and projects usage, you will receive these supplies as they are needed, which is quite efficient.

Remote Print Management

Another substantial advantage of MPS is the setup and maintenance of remote print capabilities. You can have access not just to your printer but your entire document management system from your smartphone, laptop or other mobile device. You will have such access even when off-site, and remote print can also be set up to allow your provider to perform some maintenance and provide some tech support without having to be there in person.

Proper Printer Paper Storage Techniques

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How to Store Printer Paper

According to recent industry research, the leading cause of copier repairs in Las Vegas are paper jams. Paper jams occur for a wide range of reasons, including poor maintenance, roller malfunction, incorrect loading, incorrect sizing, low-grade paper and so forth. But many paper jams are self-inflicted wounds that could have easily been avoided if the paper had been stored properly rather than just stacked in a supply closet somewhere.

Printer Paper Packaging

The packaging high-grade paper is sold in is important to its long-term health. The wrapper or box protects it from folds, wrinkles and other damage. It also protects its other physical characteristics, such as its weight and specific moisture content, which is crucial and often overlooked. Ideally, paper should be opened and used fully. In the event that is not practical, take care to reseal the packaging.

Establish an Appropriate Environment

No matter how good the packaging it is, it will be less effective and eventually undermined in a suboptimal storage environment. Specifications vary between brands and papers, so be sure to check the recommendations for your particular paper. A rule of thumb is that the temperature should be between 68 and 75 degrees Fahrenheit and relative humidity should be 45 to 55 percent.

Avoid Over-Ordering

Generally, paper has a shelf life of about three years, but most businesses should avoid such large stock. Instead, try to balance your ordering with your consumption so that paper never sits more than three months. This is something MPS providers are very good at helping you achieve.

Stacking the Paper

Your storage area should not have windows, HVAC vents and frequently used doors since these can all affect the paper. Stack paper on a shelf or similar surface. Ensure that the surface is as level as possible. Be mindful that paper weight, thickness and rigidity are all important characteristics, so avoid stacking to the point that the bottom layers are affected by that pressure.

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