How Your IT Staff Can Troubleshoot a Malfunctioning Copy Machine

The copy machine in most offices is often responsible for handling print jobs, incoming and outgoing faxes and other electronic transmissions. Being able to troubleshoot your copy machine can help you to solve problems as quickly as possible.
Benefits of Having Your IT Department Troubleshoot the Copy Machine
Every office’s copy machine is heavily used on a day-to-day basis. From making copies of meeting agendas to printing large documents, the copy machine has a heavy workload. When the copier gives you an error message, you could consider having your IT department do some troubleshooting rather than immediately calling for a professional copy machine service to come and take a look. In many cases, the problem is electronic rather than with the copy machine itself.
Network Errors
Most copiers are programmed to be on your Wi-Fi or Ethernet network. If there is a problem with the network, then the copy machine will not get the information that it needs in order to do its job. This is especially true when the copier is being used for printing. Your IT department can check the network signals and make sure that the copier has network access.
Permissions Problems
Another common IT-related copy machine problem is when a particular workstation or device is unable to send print jobs to the copier. When the problematic device is located within your business, your IT department can take a look at the permissions levels. A password reset may have caused the copier to be removed from the connected devices. Newly purchased devices may need to be manually connected to each of the copy machines within your business.
Improper Cartridge
Many copy machines will only accept an original equipment manufacturer toner cartridge. These toner cartridges have a chip installed. The chip communicates to the machine that it is the correct type of toner. If your copy machine is giving an error related to the toner and you have just replaced the cartridge, it could be that the toner’s chip is not compatible with your copy machine.
Affordable Copier Leasing & Buying Solutions for Las Vegas Businesses
Sunrise Office Systems offers flexible copier sales and leasing solutions for businesses across Las Vegas. Whether you’re looking for a brand-new device or a reliable refurbished model, we’ll help you find the right fit for your budget, volume, and workspace.
We work with top copier brands and provide expert support before, during, and after your purchase or lease.
Lease or Buy? We Help You Decide
We help you choose the best equipment financing plan based on your printing needs:
Leasing Benefits:
Buying Benefits:
We guide you through both options to find the right fit for your team and workflow.
What’s Included in Our Copier Leasing Packages
Our Las Vegas copier leasing plans offer all the essentials:
We make sure your device is ready to go and supported throughout the lease.
How to Choose the Right Copier for Your Las Vegas Business
Choosing the right copier isn’t just about color vs. black-and-white or monthly volume—it’s about matching functionality to your unique business environment. Our team will walk you through the most important considerations, including:
Whether you’re a startup in Summerlin or a healthcare provider in Henderson, our consultative approach ensures you get the best fit—not just a machine with bells and whistles.
Copier Brands We Carry
We offer a curated selection of trusted brands, including:
From desktop workgroup models to high-speed enterprise units, we match the right device to your print environment.
Why Businesses in Las Vegas Choose Us
Las Vegas is a city that runs 24/7, and we understand how critical print infrastructure is to your day-to-day operations. Sunrise Office Systems is known for:
Whether you’re printing brochures for a conference or documents for client meetings, we provide reliable solutions that match your pace.
Who We Serve
We support all types of Las Vegas organizations, including:
Whether you’re a startup in Summerlin or a healthcare provider in Henderson, our consultative approach ensures you get the best fit—not just a machine with bells and whistles.
Proudly Serving Milwaukee Businesses
Our on-site service covers businesses throughout the greater Milwaukee area. We are committed to providing the same high level of care and expertise to every client.
Let Us Help Your Office Today!
Affordable Copier Leasing & Buying Solutions for Las Vegas Businesses
Sunrise Office Systems offers flexible copier sales and leasing solutions for businesses across Las Vegas. Whether you’re looking for a brand-new device or a reliable refurbished model, we’ll help you find the right fit for your budget, volume, and workspace.
We work with top copier brands and provide expert support before, during, and after your purchase or lease.
Lease or Buy? We Help You Decide
We help you choose the best equipment financing plan based on your printing needs:
Leasing Benefits:
Buying Benefits:
We guide you through both options to find the right fit for your team and workflow.
What’s Included in Our Copier Leasing Packages
Our Las Vegas copier leasing plans offer all the essentials:
We make sure your device is ready to go and supported throughout the lease.
How to Choose the Right Copier for Your Las Vegas Business
Choosing the right copier isn’t just about color vs. black-and-white or monthly volume—it’s about matching functionality to your unique business environment. Our team will walk you through the most important considerations, including:
Whether you’re a startup in Summerlin or a healthcare provider in Henderson, our consultative approach ensures you get the best fit—not just a machine with bells and whistles.
Copier Brands We Carry
We offer a curated selection of trusted brands, including:
From desktop workgroup models to high-speed enterprise units, we match the right device to your print environment.
Why Businesses in Las Vegas Choose Us
Las Vegas is a city that runs 24/7, and we understand how critical print infrastructure is to your day-to-day operations. Sunrise Office Systems is known for:
Whether you’re printing brochures for a conference or documents for client meetings, we provide reliable solutions that match your pace.
Proudly Serving Milwaukee Businesses
Our on-site service covers businesses throughout the greater Milwaukee area. We are committed to providing the same high level of care and expertise to every client.
Let Us Help Your Office Today!
Affordable Copier Leasing & Buying Solutions for Las Vegas Businesses
Sunrise Office Systems offers flexible copier sales and leasing solutions for businesses across Las Vegas. Whether you’re looking for a brand-new device or a reliable refurbished model, we’ll help you find the right fit for your budget, volume, and workspace.
We work with top copier brands and provide expert support before, during, and after your purchase or lease.
Lease or Buy? We Help You Decide
We help you choose the best equipment financing plan based on your printing needs:
Leasing Benefits:
Buying Benefits:
We guide you through both options to find the right fit for your team and workflow.
What’s Included in Our Copier Leasing Packages
Our Las Vegas copier leasing plans offer all the essentials:
We make sure your device is ready to go and supported throughout the lease.
How to Choose the Right Copier for Your Las Vegas Business
Choosing the right copier isn’t just about color vs. black-and-white or monthly volume—it’s about matching functionality to your unique business environment. Our team will walk you through the most important considerations, including:
Whether you’re a startup in Summerlin or a healthcare provider in Henderson, our consultative approach ensures you get the best fit—not just a machine with bells and whistles.
Copier Brands We Carry
We offer a curated selection of trusted brands, including:
From desktop workgroup models to high-speed enterprise units, we match the right device to your print environment.
Why Businesses in Las Vegas Choose Us
Las Vegas is a city that runs 24/7, and we understand how critical print infrastructure is to your day-to-day operations. Sunrise Office Systems is known for:
Whether you’re printing brochures for a conference or documents for client meetings, we provide reliable solutions that match your pace.
Who We Serve
We support all types of Las Vegas organizations, including:
Whether you’re near the Strip or in the suburbs, we’ll deliver, install, and maintain your device with local support you can count on.
Proudly Serving Milwaukee Businesses
Our on-site service covers businesses throughout the greater Milwaukee area. We are committed to providing the same high level of care and expertise to every client.