Client Care Program

Mobile copier and printer maintenance programs

  • Whether you purchased or leased a copier from us, you can take advantage of our client care program.
  • We service you on site at your business or your home office if you work from home.

The Client Care Program is a monthly service

A copier being refurbished by sunrise

Our Client Care Program is a comprehensive monthly service designed to keep your office equipment operating at peak performance. By enrolling in this program, you receive the following inclusions:

All Toners: Unlimited supply of toner cartridges to ensure consistent, high-quality prints.

All Drums: Replacement of drum units as needed to maintain optimal printing performance.

All Developers: Provision of developers to keep your imaging system functioning at its best.

All Rollers for Document Feeders: Maintenance and replacement of rollers to prevent paper jams and ensure smooth document feeding.

All Rollers for Cassettes: Replacement of cassette rollers to maintain reliable paper feeding from all trays.

The Fuser: Maintenance and replacement of the fuser unit, critical for properly bonding toner to paper.

The Transfer Belt: Replacement of the transfer belt to ensure accurate image transfer and high-quality output.

All Labor: All service labor is included, covering routine maintenance and any necessary repairs without additional charges.

By participating in our Client Care Program, you can enjoy peace of mind knowing that essential components and maintenance services are fully covered. This allows you to focus on your business operations without worrying about unexpected printing costs or downtime.

The savings alone is worth it. For the color machines, if you need to replace the toners, drums, or developers, you need to replace all four colors for each item, and it can add up to hundreds of dollars. Clients that use the monthly program and their copier gets regular maintenance, have found that their machines last from 500,000 pages up to over 1 million pages.
Monthly service agreements vary by client and are determined by the number of copies you think you might make per month. WE can always adjust it if your volume changes. Let us help you focus on what you do best, and we will take care of every aspect of your copier or printer needs.

Sunrise Las Vegas: Your Guide to Office Printers & Copiers

Discover the best practices, maintenance tips, and the latest advancements in office printers and copiers with Sunrise Office Systems Las Vegas. Our blog provides valuable information to help your business maintain efficient and reliable office technology.

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