Customized Copier & Printer Service from Sunrise Office Solutions

For businesses in Las Vegas, downtime is lost revenue. When your copier, printer, or multifunction device (MFD) fails, you need a local, expert technician on-site fast.

Why Choose Our On-Site Support?

Sunrise Office Solutions offers two flexible, comprehensive service models designed to fit your business’s needs, whether you work in a traditional office or operate a robust home office environment.

Swift, Convenient Service

We dispatch certified technicians directly to your business location or your dedicated home office.

Preventative Maintenance Focus

Our goal is not just to fix the break, but to implement a managed care approach that prevents future failures.

Our Flexible On-Site Service Options

1. Per Incident Repair & Maintenance

When you need immediate attention for an unexpected failure, our Per Incident Repair service is your fast solution.

Diagnosis & Repair: A certified technician from Sunrise Office Solutions will visit your site to diagnose the issue, provide a cost estimate, and perform the necessary repairs using quality, manufacturer-approved parts. If you are considering whether to fix or replace your machine, read our guide on Repair or Replace: Making the Right Decision for Your Las Vegas Office Copier or Printer.
One-Time Tune-Ups: Perfect for offices that prefer to schedule preventative maintenance seasonally or need a single, professional assessment of their current equipment health.

2. Managed Service Care Program (Recommended)

Our Monthly Service Care Program is a comprehensive, predictable, and budget-friendly solution that covers all maintenance, supplies, and labor. This is the cornerstone of effective Managed Print Services (MPS).

All-Inclusive Coverage: This program typically includes the cost of all toner, drum units, maintenance kits, labor, and travel time. Learn more about the specific benefits and coverage of our Client Care Program.
Priority Response: Contract clients receive the fastest response times, ensuring minimal disruption to your workflow.
Proactive Health Checks: We monitor your devices remotely and perform scheduled preventative maintenance to maximize uptime and extend the life of your equipment. Need to know more? Check out our article: Is Managed Print Service Right for My Las Vegas Business?

Call Us If You Experience Any of These Critical Issues

Ignoring minor issues can lead to costly major failures. If you observe any of the following problems, call us immediately for fast, on-site service from Sunrise Office Solutions. Read our client reviews to see why Las Vegas businesses trust us with their critical office equipment.

Issue Category	Description & Impact
Persistent Paper Jams	Unable to remove or resolve frequent paper jams. This often indicates worn rollers, alignment issues, or internal debris.
Toner Spills or Leak	Toner is spilling or leaking inside or outside the machine. Warning: Toner is corrosive and can damage sensitive internal components quickly.
Unusual Printouts / Faxes	Documents printing with strange symbols, corrupted data, or random hieroglyphics. This may signal driver or internal memory issues.
Lines or Streaks on Pages	Visible vertical or horizontal lines, streaks, or ghosting marks appearing on printed pages. This often points to drum, fuser, or transfer belt problems.
Loud or Unusual Noises	The equipment is making grinding, clicking, or loud whirring sounds. Continued operation risks catastrophic mechanical failure.
Connectivity & Network Errors	The machine is offline, won’t connect to the network, or fails to scan to email or folder locations.

Need a brand new machine? We also offer new equipment. Explore our Sales and Leasing options.

Call Our Las Vegas Service Desk for On-Site Support Now:

702-859-5269

For general inquiries, please Contact Us.