Common Copy Machine Problems

If your toner is runs low on ink or malfunctions, your copies and print-outs will come out blank.    This usually means it’s time for a new toner.  Because certain toners are compatible with certain copiers, our professionals will assist you in swapping them out so you do not have to worry about replacing it incorrectly or with the wrong cartridge.

As with a car, your office copy machine overheats for many reasons.  Watch for warning messages displayed on your copier’s screen to indicate areas overheating.  Do not touch the machine yourself if you are unfamiliar with its mechanics.  You run the risk of seriously burning your hands and forearms when you try to repair a copy machine yourself.

The leading cause of paper jams is using the wrong sized of paper.   Then again, the paper may not load into the machine correctly, offing spiraling around a rubber wheel or spindle intended to siphon the page through the machine.  Typically you can tug the jammed paper out yourself, and resume business as usual.  If your copier continues to jam, or stops performing altogether, it’s time to call Sunrise Office Solutions.

Dust and debris is a major culprit for copy machine malfunctions.  Dust accumulates in small places that actually halt production, contribute to paper jams and overheating.    There really isn’t anything you can do to prevent build-up yourself.  Hiring professional monthly maintenance is the best preventative measure you can take to avoid unexpected interruptions.

In many cases, small copy machine problems can be fixed with ease. If a minor problem is not resolved, it can quickly turn into a major one. Big problems are costly to repair so be sure to contact Sunrise Office Systems at 702-435-9600 at the first sign of trouble.