Why Is Your New Toner Cartridge Different From the Last?
What happens when that toner replacement arrives and looks different than the cartridge you were using?
Were you using a starter toner cartridge? Manufacturers often sell printers at aggressive prices in the hopes of securing long-term profits from supplies. One way that they reduce those initial costs is by including a low-yield cartridge that is often referred to as a starter. These are generally not sold separately and only with new equipment, so it is not unusual that your replacement would differ.
Be mindful that most printer manufacturers do not have a unique toner cartridge model for each printer model. Each cartridge model will generally be suitable to at least several printer models and perhaps six or even a dozen. What matters is the cartridge number. If that is correct, then you do not have to worry about changes to the logo, color, size or even the shape.
Off-Brand Toner Cartridges
Manufacturers naturally recommend using toner cartridges made by them. There are off-brand solutions too. Many are quite viable, but off-brand sometimes gets a bad rap due to generic products that are poor quality and actually degrade your machine over time. Check your MPS agreement. Providing you with high-quality off-brand toner cartridges that are less expensive may be how your provider was able to deliver this service at the price it did.